Dashing off an e-mail? Trying to get caught up? Using something quick and informal for correspondence?

That might not be the best thing to do.

There are many issues regarding privacy, professionalism, and community that we may not stop to think through before using e-mail as correspondence. Communication only occurs when the recipient of the message gains the understanding the sender actually intended - not simply because the sender said something. The links you see below lead to typical types of problems and solutions that might be useful when thinking through what type of medium is appropriate and how we can achieve the result we want - communication.

Setting the tone	Professionalism
Standards	Privacy
It's wrong to use e-mail when...	Format
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This document last reviewed November 8, 2004.