Using Campus Labs
Welcome to Wittenberg from the Information Technology Services! We are providing this information to help you get started using computing resources on campus. Please review the policies for campus computing before using the lab computers.
Set up your password
- To learn your username and set a password, locate one of the password kiosk computers on campus (24 hour lab, lower level of Synod Hall, lower level of Student Center, Thomas Library lobby) OR you can find out your username or reset a password through the myWitt Portal. Go to www.wittenberg.edu, click on myWitt/Email in the upper right hand corner, then select myWitt. On the myWitt log-in page, click the link that best describes your relationship to the University (student, staff, etc.) and fill out the information requested.
- To log on to a lab or office system, press [Ctrl][Alt][Del]. The username is the one you received previously; use the password you set through the myWitt Portal.
- The default printer installed for your computer will be a laser printer located in the lab. In some cases, additional (laser) printers have been installed on the computer as well. For help with printers or more information, call the Solution Center at (937)525-3801.
Software Installed on the Computer
- E-mail (Outlook 2010)
- Word Processing (Word 2010)
- Spreadsheet (Excel 2010)
- Presentation (Powerpoint 2010)
- Web browser (Firefox, Internet Explorer)
- Virus Protection (MS Defender and McAfee)
- The default e-mail program on campus is Microsoft Outlook. To use the program for the the first time, double-click the icon in Windows. If you recieve an error while trying to set up your account, run "Fix Outlook.vbs" in the P:\Class Programs\ folder.
- Moodle is the online courseware available to professors on campus. To access it, open a web browser, go to www.wittenberg.edu, click on myWitt/Email in the upper right hand corner, then select Moodle. Note: your password can only be changed by changing your myWitt Portal password. Log into myWitt portal and choose Change Password in the "Account Tools" section.
What if I get locked out of the system?
- Trying your Windows password three times unsuccessfully will lock you out of the system for three minutes. After the three minutes are up, check to see if Caps Lock is on and double-check your password. If you still can't log in, locate one of the password kiosk computers on campus (24 hour lab, lower floor of Synod Hall, lower floor of Student Center, Thomas Library lobby) OR go to the myWitt Portal log-in page and use the Forgotten Password section. Follow the instructions to reset your password using your password recovery information.
What if I receive other log-in messages, such as errors?
- Call the Solution Center at (937)525-3801.
What if I can't get into the e-mail system?
- Log into myWitt Portal and choose Change Password in the "Account Tools" section; be sure to follow the password rules so you do not have further trouble logging in. Still having trouble getting into e-mail? Call the Solution Center at (937)525-3801.
Should I ever lock my workstation?
- Only lock lab computers for very very short time periods, as those machines are for public use. Others can and will restart the computer, causing you to lose any unsaved information you were using.
Should I turn off the computer when I am done?
- No. Simply log out of Windows by pressing [Ctrl][Alt][Del] and clicking "Log Off."
What if I can't print?
- Call the Solution Center at (937)525-3801.
What if I need additional software installed on a computer?
- As a rule software that is available campus-wide is already installed on the computer. Additional software may be available in different locations. If there is something specific you need to use for a class, contact your Professor for information about which lab has the software. Professors can request assistance from the Solution Center if they are unable to access the necessary software.
Can I contact the Solution Center on the Web or by E-mail?
- On the web you will find our userguides for campus hardware/software available in our Training Guides. For more information about using campus computers, our e-mail address is firstname.lastname@example.org.
What if I need computer help after regular business hours?
- The Solution Center Library Outpost is open from 6-10pm Monday-Thursday, 6-9pm Friday, 10am-4pm on Saturday, and 3-9pm on Sunday. In the event of a network outage or other multi-area problem, contact the Campus Operator by dialing 0 on any campus phone.
This document last reviewed April 18, 2013.