Wittenberg University -- Computing Center

Computing Center
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Welcome to Wittenberg from the Computing Center! We are providing this information to help you get started using computing resources on campus.

Set up your password
To learn your username and set a password, locate one of the password kiosk computers on campus (24 hour lab, lower floor of Synod Hall, lower floor of Student Center, Thomas Library lobby, lower floor Recitation hall)OR go to http://www.wittenberg.edu/ws/ and use the Registration section. Follow the instructions to set your password and password recovery information.

Network Connection To log on to a lab or office system, press [Ctrl][Alt][Del]. The username is the one you received previously; use the password you set through the WittLink Portal.

Printers
The default printer installed for your computer will be a laser printer located in the lab. In some cases, additional (laser) printers have been installed on the computer as well. For help with printers or more information, call the Solution Center at 525-3801.

Software Installed on the Computer
E-mail (Outlook), word processing (MS Word), spreadsheet (MS Excel), Web browser (Firefox, Internet Explorer)
Network Access
Database tools (MS Access - not available on Macintosh)
Virus Scanner

E-mail
The default e-mail program on campus is Microsoft Outlook. To use the program for the the first time, double-click the icon in Windows.

Moodle
Moodle is the online courseware available to professors on campus. To access it, open the Netscape web browser, go to www.wittenberg.edu and take "Go directly to..." right to Moodle. Note: your password can only be changed by changing your WittLink portal (LDAP) password. Log into WittLink portal and choose Change Password in the left column.

Common Questions

What if I get locked out of the system?	Trying your Windows password three times unsuccessfully will lock you out of the system for three minutes. After the three minutes are up, check to see if Caps Lock is on and double-check your password. If you still can't log in, locate one of the password kiosk computers on campus (24 hour lab, lower floor of Synod Hall, lower floor of Student Center, Thomas Library lobby, lower floor Recitation hall) OR go to http://www.wittenberg.edu/ws/ and use the Forgotten Password section. Follow the instructions to reset your password using your password recovery information.
Other log in messages	Call the Solution Center at 525-3801.
What if I can't get into the e-mail system?	Log into WittLink portal and choose Change Password in the left column; be sure to choose one that is NOT one of the last 5 passwords you've used. Still having trouble getting into e-mail? Call the Solution Center at 525-3801.
Should I ever lock my workstation?	Only lock lab computers for very very short time periods, as those machines are for public use. Others can and will restart the computer, causing you to lose any unsaved information you were using.
Should I turn off the computer?	No. Simply log out of Windows by pressing [Ctrl][Alt][Del] and clicking "Log Off".
What if I can't print?	Call the Solution Center at 525-3801.
What if I need additional software installed on a computer?	As a rule software that is available campus-wide is already installed on the computer. Additional software may be available in different locations. If there is something specific you need to use for a class, contact your Professor for information about which lab has the software. Professors can download and print guidelines and the form to submit with software they are requesting.
Can I contact the Solution Center on the Web or by e-mail?	On the web you will find our userguides for campus hardware/software available in our Training Guides. For more information about using campus computers, Our e-mail address is solution@wittenberg.edu.
What if I need computer help after regular business hours?	General PC support is not available outside regular business hours. In the event of a network outage or other multi-area problem, contact the campus operator.
Please review the policies for campus computing.

Wittenberg University Post Office Box 720 Springfield, Ohio 45501 800-677-7558
Non-discriminatory Policy Web Use Policy & Disclaimer Privacy Policy © 2009 Wittenberg University

Set up your password	To learn your username and set a password, locate one of the password kiosk computers on campus (24 hour lab, lower floor of Synod Hall, lower floor of Student Center, Thomas Library lobby, lower floor Recitation hall)OR go to http://www.wittenberg.edu/ws/ and use the Registration section. Follow the instructions to set your password and password recovery information.
Network Connection	To log on to a lab or office system, press [Ctrl][Alt][Del]. The username is the one you received previously; use the password you set through the WittLink Portal.
Printers	The default printer installed for your computer will be a laser printer located in the lab. In some cases, additional (laser) printers have been installed on the computer as well. For help with printers or more information, call the Solution Center at 525-3801.
Software Installed on the Computer	E-mail (Outlook), word processing (MS Word), spreadsheet (MS Excel), Web browser (Firefox, Internet Explorer) Network Access Database tools (MS Access - not available on Macintosh) Virus Scanner
E-mail	The default e-mail program on campus is Microsoft Outlook. To use the program for the the first time, double-click the icon in Windows.
Moodle	Moodle is the online courseware available to professors on campus. To access it, open the Netscape web browser, go to www.wittenberg.edu and take "Go directly to..." right to Moodle. Note: your password can only be changed by changing your WittLink portal (LDAP) password. Log into WittLink portal and choose Change Password in the left column.