All,

We're pleased to announce a new feature in WittLink portal:

Reset Windows Profile
Use this form to reset a corrupt Windows profile. (For logging into campus Windows PC's only.)

How?
To reset your Windows profile:

1. Log out of Windows on any campus computer where your profile might be in use.
2. Log into WittLink portal
3. Click Reset Windows Profile in the column on the left
4. Check the box on the left, then click the Reset Profile button.

Where?
You can use one of the walk-up kiosk computers around campus (Synod hall, Hollenbeck 115 (24 hour lab), Student Center (lower level)), the lookup computers in Thomas Library, or your personal computer.

When?
Anytime!

Who?
Anyone who has a Windows account who gets a message about a corrupt profile when trying to log into Windows on a campus computer.

***Special note: You must log out of Windows *before* the profile reset will work. If you use Outlook with Exchange for e-mail, you need to use the FixOutlook program located in the Class Programs folder (the folder is on your Windows wallpaper) after you reset the profile, restart the computer, and log into Windows on campus .