Reset Windows ProfileSometimes your Windows profile can become corrupted if you interrupt the login or logoff process, or if you account has become infected by a virus or malware. If you need a clean slate, you can follow the below steps to reset your profile. Luckily the files on your network drives (e.g. H:\, U:\) will remain intact, though you may find that your desktop is rearranged after resetting.
To reset your Windows profile:
- Log out of Windows on any campus computer where your profile might be in use.
- Use your personal computer, find a Kiosk on campus or ask a friend to log into Windows for you.
- Log into WittLink portal.
- Click Reset Windows Profile under the Information heading in the column on the left.
- Check the box on the left, then click the Reset Profile button.
You can use one of the walk-up kiosk computers around campus (Synod hall, Hollenbeck 115 (24 hour lab), Student Center (lower level)), the lookup computers in Thomas Library, or your personal computer.
Importnat Note: You must log out of Windows before you reset your profile, or it will fail and you will have to reset your profile again. If you use the Outlook 2007 desktop program, you need to use the FixOutlook.vbs program located in the Q:\Class Programs folder (located on the desktop of most lab and office machines) after you reset the profile, restart the computer, and finally log back into Windows.
This document last reviewed July 23rd, 2010.
- Getting Started
- Types of Accounts
- Personal Devices & Software
- Connecting to the Network
- Campus Computers, Labs, & Printers
- Outlook and OWA
- Wittlink Portal
- Moodle Courseware
- Technology policies
- Copyright and File Sharing Policies